Messaging information

Shopkeeper supports merchant-operated shopping and checkout recovery conversations over SMS. Every merchant program needs its own setup, consent and operating approvals.

This website does not enroll you

Reading these pages, viewing an example conversation or contacting us by email does not subscribe you to any SMS program. We do not collect phone numbers or SMS opt-ins on this website.

Consent belongs to the merchant program

A merchant must establish appropriate permission for its messages and provide the applicable program disclosures. Consent for one merchant does not authorize another merchant’s messages. Program purpose, sender identity, frequency and any message or data rates must be disclosed in the merchant’s enrollment flow.

Opt-out and help

For an activated merchant program, shoppers can reply STOP to opt out and HELP for assistance. Support details and any additional instructions belong in that merchant’s program disclosures and messages. If you are unsure who sent a message, use the identified merchant’s support channel.

Merchant controls

Shopkeeper’s core workflow includes consent evidence, opt-out handling, quiet hours, sending limits, human review and pause controls. A merchant program cannot be treated as active solely because these features exist or because this website is public.

Program onboarding

Merchant onboarding addresses store permissions, approved knowledge and offers, sender registration, consent evidence, message policies, support responsibility and activation readiness. Live availability is confirmed separately for each program.